Hold music costs you customers

Answer Everything Within 1 Second

Customers don't wait anymore. If you don't respond immediately, they go to competitors. Our AI solves 80% of questions directly. 24/7, no wait time.

See demo

Why your team is going crazy

The Inbox Tsunami

Monday morning. 50 unread emails. You start the week with a backlog and stress.

Notifications Everywhere

WhatsApp, Insta, Email, Chat. You lose overview, forget to reply and customers get angry.

Parrot Work

Explaining shipping costs for the thousandth time. It numbs your team and costs serious money.

What is AI Customer Service?

An AI Customer Service agent automatically answers customer questions via email, chat and WhatsApp. Understands context, creates tickets for complex questions, and escalates to your team when needed.

What can it do?

  • Answers FAQs automatically (hours, prices, shipping, etc.)
  • Processes emails and sends personalized replies
  • Handles WhatsApp and chat questions in real-time
  • Creates tickets for complex questions
  • Escalates urgent matters to your team
  • Learns from every interaction and gets better

Example conversation

Customer (10:47 PM)

Hi, I haven't received my order yet. Order #1234.

AI Agent (10:47 PM)

I understand you haven't received your order #1234. I see it was shipped 3 days ago. I've created a ticket and our delivery team will contact you tomorrow morning before 10:00. Is there anything else I can help you with?

Ticket #892 created
Priority: High
Assigned to: Delivery team

All channels in one system

Email

Processes inbox automatically

WhatsApp

Instant answers 24/7

Live Chat

Website chat support

Social Media

Facebook & Instagram DMs

Pricing

Transparent pricing based on real operational work. Each AI colleague replaces tasks otherwise done by employees.

Core

€499/month
  • 1 Digital employee doing real work
  • Answers incoming messages or calls
  • Intake & lead capture
  • Schedule appointments
  • Works 24/7
  • Your tone-of-voice
  • Email notifications

One-time implementation from €1,500

Variable AI/call costs billed 1-to-1

Operations

€995/month
  • 2–3 Digital employees for daily ops
  • Phone AND WhatsApp
  • Smart intake & qualification
  • Full appointment scheduling
  • Escalation of urgent & warm leads
  • Integration with calendar / CRM
  • Monthly optimization
  • Priority support

One-time implementation from €2,000

Variable AI/call costs billed 1-to-1

Enterprise

On Request
Contact Us
  • Full digital team, custom workflows
  • Multiple channels & roles
  • Complex flows
  • Custom knowledge & data
  • SLA & governance
  • Dedicated contact person

Every digital employee is configured based on your processes and contact volume. Implementation costs depend on scope. API, call, and message costs are billed 1-to-1.

Ready for customer service that never sleeps?

Book a demo and see how AI makes your customer service 10× faster.

AI Customer Service | Automatic Support 24/7 | Agentfabriek